SEAGM has been nominated as one of the Top 5 Finalists for the Best in Customer Service category of the SOBA Awards. The Star Outstanding Business Awards (SOBA) are The Star’s efforts in recognizing up-and-coming enterprises and their contributions towards the Malaysian economy.
To quote their website, “In view of the Government’s commitment in developing homegrown enterprises, SOBA seeks to inspire and encourage local businesses to promote Malaysia and showcase its products and services to the world.”
You can vote here.
SEA Gamer Mall (SEAGM) employs a dedicated 24/7 customer service response team providing real-time assistance to the hundreds to thousands of customers it receives everyday. It currently holds a Trustpilot rating of 4.7 out of 5 stars, with reviews coming in from all over the world almost every day.
The SOBA for Best in Customer Service is intended to accredit the local enterprise or service provider who excel in providing exemplary service to their customers with the overall best customer service practices and customer service programs to drive loyalty and develop deeper relationships with their customers.
Alongside SEAGM, other nominees in this category include Senheng Electric and Illegear. You can vote for SEAGM for their SOBA category with the following link.